SPAM NOTES:
a law blog covering electronic communications,
email, social networks, privacy, and more
Electronic Communications, Privacy, Data Protection, and More

When Cease and Desist Letters Go South

Lawyers send a cease and desist letter - a 12 page letter, no less - to a site that's selling "Canned Unicorn Meat."



Here is ThinkGeek's post, which highlights the letter, in all of its porky glory!  The transgression?  The fake "product" (released on April 1) infringes on the "The Other White Meat" marks held by the National Pork Board.



Oops.  The letter was very well researched, according to ThinkGeek, "except on one point." 

If I were the National Pork Board, I'd just embrace the situation and offer up an apology.  Maybe send over some free pork chops, or whatever it is that the National Pork Board provides.

The law firm should consider doing the same.  At the very least, I'd spin this as a pro bono project, and offer a 100% discount on the fees charged to the National Pork Board. 

"We Probably Shouldn't Put This in Email," and Other Words You Should Never Use in an Email

We can never be reminded often enough of the "things you should not say over email."  This is one topic that deserves the endless flogging from the media and bloggers (and from lawyers) that it seems to receive. 

NPR has a nice little list ("23 Things Not to Write in an E-mail") of 23 words and phrases that are red flags for problematic emails - here are a few of the choice ones:

  • big mistake
  • serious trouble
  • too late
  • uncomfortable
  • not comfortable
  • I don’t think we should
  • don’t share this
  • between you and me
  • just between us
I'd add "we probably should not put this in an email," which is something I've actually seen in an email.

The list came from a report prepared by the Lehman Brothers bankruptcy examiner who used these and other terms to search for problematic emails.  Bloomberg news covers the report here, in an article that's well worth reading.

Another recent reminder of the perils of putting stuff in emails came from the Viacom v. YouTube case.  Farhad Manjoo of Slate looks at some of the juicy emails here.  There are also the Wikileaks-related chats between a (now-former) army intelligence analyst and a former hacker where the analyst throws in "I can't believe what I'm confessing to you" in his chats with the former hacker. Threat Level published excerpts of those chats which make for interesting reading

I'm surprised email programs don't contain standard filters which screen for red flags.  Judging from our propensity to put stuff in email that makes us look bad, something like this would be useful and worth the hassle.

[When I make this point, I always wonder if it comes across like I'm telling people it's fine if they engage in shenanigans, but they should just take care to not document it.  The point is that emails can be misconstrued or presented without context, and it's worth trying to minimize this by watching what you say on email.  Of course, some would say that if you are going to do something that you're worried about discussing on email, you should probably think twice about doing it in the first place, but that's neither here nor there.] 

AddedGabriel Gunderson makes a good point in comments about BP.  The BP emails will soon be "gushing forth," if they haven't already.  

Blogging as a Timesink

Bob Ambrogi estimates how long on average it takes to write a blog post.  His conclusion?  Approximately 45 minutes.  He makes a good point that is not often discussed by law bloggers, and one that's worth thinking about for anyone looking to join the blogging revolution. 

He also provides a helpful summary of the steps that everyone goes through before hitting the publish button:
* Review your usual news sources, blogs, RSS feeds, court opinions or whatever.
* Read some or all of the items that strike your fancy.
* Choose an item or theme to write about.
* Mentally compose your thoughts.
* Put those thoughts in writing.
* Give it a second read to see if it makes any sense.
* Hit that “publish” button.
I'll add a few to the list:
* Check PACER to see if there's been any activity in cases you've blogged about. 
* Take a quick look at the pleadings or briefs if you are writing about a case.
* Upload the pleadings or case documents to scribd or a similar service.
* Research/confirm any peripheral legal or factual points that may be relevant to your post.
* Double check grammar/word usage rules to make sure you're not making an obvious mistake.
(I'm no grammar whiz, so I have to do things like google "timesink" to make sure it's actually a word.)
I don't begrudge those who blog for profit, but never once have I stopped to sit down and think about how much time I've spent blogging.  Easily a couple of vacations worth.  And I take my vacations seriously, so if there's anything that would get me to think twice about blogging it would be sitting down and actually calculating the amount of time spent in terms of vacation days.  You'll also notice I didn't include "collect seven figure Google Adwords check" in the list, but that's neither here nor there. 

Blogging brings many many benefits, but most law bloggers that I've struck up a connection with blog because they see it as a fulfilling activity in itself.  (At the very least, they start out this way.)  I certainly fall in this category.  Chances are, if I'm a regular reader of your blog, you do too.

[For the record, I think this post took about 15 minutes, not counting the interruption it caused in my schedule, which is another thing I'd add to my list.]  [I added a few edits which took me another five minutes!]

Blawg Review #267 on Spam Notes

Welcome to Blawg Review # 267 on Spam Notes!

I was considering doing a Gandhi-themed (or "Gandhiji-themed," to use a term of respect) blawg review.  As Gandhian as I am in my outlook (in many respects) it just seemed cliché.  Instead, I decided to pick a topic that rarely receives any attention in the blawgosphere. 

Blogging:

A certain heavyweight blogger led things off with a discussion titled "Through the Eyes of Scott Greenfield."  The author provides us with an excellent example of "navel-gazing," which is a must have tool in the toolbox of every blogger.

Meanwhile, Norm Pattis [whose writing I love, incidentally] responds to one of Scott's earlier posts in a post titled:  "I'll Regret This Internecine Squabble, But . . . "   Also a member of the CDL Clique, Brian Tannebaum provides some sage advice to lawyers that may have trouble seeing where the ethical lines lie as far as lawyers and blawgging goes:  "Lawyer Blogging Tip:  When the Judge is a 'Total Asshole.'"

I sometimes wonder where blawgers (especially "prolific" ones, like Scott Greenfield) come up with time and energy to think of topics for their posts.  Adrian Dayton must be thinking the same thing, as he posts about inspiration for blawgging topics:  "Do you Think up Blog Posts in the Shower? "  [Scott: please don't answer that.]

Blogging, leads naturally to another activity, which happens to also be the topic of this blawg review.  [Some say blawgging is the gateway drug.]  Mirriam Sediqq responds to a Mashable article on the use of social media by lawyers and wonders what it all means:  "Things I Don't Understand."  [Sounds to me, Mirriam like you need to find yourself a good social media consultant!]  Jamison Koehler, who also happens to be a criminal defense lawyer, posts about blawgging and perceived censors:  "Writing for Scott Greenfield and Other Censors."  [Are we sure this edition of blawg review shouldn't just be called the 'Scott Greenfield' edition?]

Moving closer to home, my buddy Dan Harris recently blogged about his blawg's switch to a new home:  "Meet the New China Law Blog - Same as the Old."  [Congrats on the move, Dan!]   Speaking of which, he moved over to Kevin O'Keefe's LexBlog platform.  Kevin - also a powerhouse law blogger - blogged recently about lawyers and social media: "The Indy 500 and Social Media for Lawyers."

Some lawyers blog about their cases or clients, and others don’t.  Most blog about their notable victories.  Mark Bennett notes one such lawyer who does not.

Facebook:

Last edition's host of Blawg Review, Peter Black, blogged about a topic that's near and dear to all of our hearts, and that seems to warrant frequent attention:  "Facebook's Privacy Update."  Facebook's numerous privacy policy changes and gaffes have prompted more than a few notables to quit Facebook.  Ken at Popehat provides his reasons here:  "Why I'm Quitting Facebook."

Professor Goldman blogged recently about a copyright case involving Facebook that just doesn’t seem to go away: "Contributory Copyright Infringement Claim May Need Direct Infringer as a Defendant to Succeed." 

Molly DiBianca blogged about a waitress who was fired for making intemperate comments on Facebook:  "Waitress Is Fired for Her Complaint on Facebook: Lesson Learned for Employers?"

Facebook's CEO has been in the hot-seat recently, and Fred Abramson posted about Facebook's privacy double standard, with a bonus of some video of its CEO sweating it out in the hot-seat:  "Watch For Yourself: CEO of Facebook Mark Zuckerberg Speaks About Privacy."  The Zuckerberg interview prompted a blog to look into the strange insignia inside CEO-Zuckerberg's hoodie:  "Zuckerberg's Bizarre Facebook Insignia Revealed, and What it Means."  [Personally I think it's cool that he wears a hoodie on stage, regardless of what insignia it has inside it!  The sandals I could do without though, not that I’m in a position to provide fashion advice to anyone.]

Finally, Declan McCullagh posts at CNET about Facebook's recent implementation of the "like" button, and how it drew the ire of privacy advocates:  "Facebook 'Like' Button Draws Privacy Scrutiny."

Spam/Email:

Before there was social media, there was spam, and before spam, email.  So it's fitting that this edition of blawg review should note some posts about spam and email.

Professor Michael Geist posts about proposed anti-spam legislation in Canada:  "The Anti-Spam Bill: New Name, Roughly Same Bill."  [I'm hoping you all take into account the experience of your Southerly neighbors...]

Meanwhile, in the US, there has been some activity around email "bombardement campaigns."  Kevin Thompson ("FTC v. Trudeau – Are Emails Within a Judge’s 'Presence'?") and Eric Robinson ("Seventh Circuit Vacates Contempt for E-Mail Barrage") both blogged about the Seventh Circuit's reversal of a district judge’s contempt order in response to a defendant’s encouragement of his fans to send mass amounts of emails to the judge. 

Not to be outdone, AT&T recently tried to threaten a customer - who emailed its CEO - with a cease and desist letter.  It quickly backtracked, as noted by Mike Masnick here.  That’s not all in the ‘email harassment’ category.  Masnick also notes that someone was charged with harassment for sending an email complaint to Senator Bunning.   [If the Free Speech Clause doesn’t help this guy out, maybe the Petition Clause will!]

Twitter:

In the realm of social media, if there’s one topic that seems to receive a fair amount of attention, at least from the subset of lawyers that are taking their social media medicine, that would be Twitter.  Our favorite little pajarito is the topic of many blog posts, and of course, tweets. 

Chris Vail posts about an enlightened approach to brand management in social media that global energy company "BP" may want to consider taking vis a vis the proprietor of the hilarious (and wildly popular) "BPGlobalPR" Twitter account.  [On a related note, netizens have recognized the tarnishment that BP’s brand has suffered and have risen to the occasion by putting together a 'crowdsourced' contest to find a replacement brand for BP. ]

Professor Volokh notes that the Pennsylvania Attorney General, who caused an uproar by issuing subpoenas seeking the identity of Twitter users, wisely withdrew these subpoenas in response to public criticism. 

Lest you think all us Twitter users live in some sort of First Amendment nirvana where anything goes, the Guardian notes that the Twitter user [that’s ‘Tweep’ in our parlance] who was convicted of sending a Tweet about intending to blow up an airport has appealed his conviction.  On a loosely related note, James Fallows asked a pretty interesting question in the Atlantic about whether Twitter (and the internet) is more of a tool for dissidenters or dictators.

MySpace:

MySpace may no longer be the premier social networking website, but it still seems to generate a slew of activity in the courts.

Evan Brown warns about the dangers of creating a fake MySpace page here ("That bogus social networking website can send you to jail").  Howard Bashman posts about the Third Circuit’s consideration of a MySpace/school discipline case here.

Craigslist:

Kashmir Hill (of Above the Law) posts at her True/Slant blog about her own personal experience in being the victim of a crowdsourced Craigslist revenge scheme.   Legal Blog Watch picks up on Kash’s post here.

YouTube/Google:

Above The Law (Elie) posts about the much maligned 'Star Wars kid' who after therapy and litigation, finally righted his ship, and . . . is en route to becoming a lawyer (??): "Law Student of the Day: Star Wars Kid."  [Someone should tell him that lawyers are an angst-ridden bunch.]

Ron Coleman wonders whether YouTube is a "Copyright Infringement Mecca."

THR, Esq., updates us on goings on in the Viacom/YouTube case that’s spawned a lot of commentary: "Ebay, Facebook, Yahoo Back YouTube in Viacom Case."

Meanwhile, Ars Technica, updates us on the status of the Wi-Fi data purloined by Google: "Google relents, to give WiFi data to Germany, France, Spain."  The Google Wi-Fi story has an additional twist, noted by Wired here: "Lawyers Claim Google Wi-Fi Sniffing 'Is Not An Accident.'"

LinkedIn:

Nixon Peabody provides an update on a lawsuit that raises "novel, far-reaching questions" for employers:  "Restrictive-covenant federal lawsuit over social media conduct raises novel, far-reaching questions for employers."

This raises the question of whether a social media policy could help a company in a situation like that.  I actually came across an excellent social media policy while surfing Twitter [naturally]:

Best social media policy: 'Don't be stupid' ~ love it!!!less than a minute ago via Twitter for iPhoneAmy D. Howell
HowellMarketing

That last Tweet was courtesy of Eric Meyer.

Yahoo!:

It looks like Yahoo! is still trying to stay relevant in the social networking space.  EFF helpfully provided instructions on how to opt-out of Yahoo!’s latest efforts to use your Yahoo! mail contacts: "Opt-Out Required to Prevent Your Yahoo! Mail Contacts From Being Used for Social Network."

The Answering Machine:

Although lawyers in the pre-social media days didn’t have to deal with social media spammers and scammers, they had to deal with other irritants. Niki Black posts about one such irritant (but with a nice twist at the end): "Answering Machine Hell."  

Bullying, Harassment, and Stalking:

The internet and social media has brought about a new species of harassment that has vexed individuals and lawyers (and lawmakers) alike.

Victoria Pynchon posts at Forbes about New York’s Anti-Bullying Law and why it’s a bad idea:  "New York Anti-Bullying Law A Big Bad Idea." [Congrats Victoria!]

Marco Randazza, a blogger who often stands up to (and on occasion defends) alleged online bullies, gets some well deserved ink in the New York Times "Dear Leader Randazza Quoted in NYT Article on SLAPP Suits."  [Congrats!]  

Antonin P. (aka, The Trial Warrior) provides a "Selected Internet Law Bibiography," in response to a Norm Pattis post which “provides a Lockeian and Hobbesian perspective on cyber-stalking, cyber-bulllying and cyber-harassment . . . ."

Professor Danielle Citron posts at Concurring Opinions about DirtyPhoneBook.com: "The Potential Price of Sharing Your Phone Number."

Walter Olson blogs at Overlawyered about law enforcement efforts to squelch video and photography "[i]n response to a flood of Facebook and YouTube videos that depict police abuse."  The Gizmodo post referenced by Walter also links to Carlos Miller’s "Photography is Not a Crime," an excellent blog that’s been chronicling abuse of photographers for some time now: "Gizmodo Mentions PINAC in an Article."

Finally, if you’re a lawyer and you send out a cease and desist letter in response to some perceived online harassment or infringement, it’s well worth considering how the letter will be received on the internet.  In fact, Richard Russeth thinks (and I don’t disagree, judging from what goes on out there), that "[t]here should be a course on writing cease and desist letters that don’t look silly when they go viral on the Net."

The iPad (!!!!):

No post on blawggers and social media would be complete without an obligatory reference to that old game-changer . . . the iPad!  [I think game-changers are new by definition, but . . . ]

Charon QC has been hard at work designing his own version of the iPad – the 5.0 (!): "Postcard From the Staterooms-on-Thames - iPad Edition."  [Hopefully Gizmodo doesn’t kidnap Charon in an effort to leak photos of the iPad 5.0’s innards.]

Also across the pond, Jason Plant asks again whether or not the iPad will accelerate efforts of lawyers to go paperless "Stop Printing Your Emails – the iPad’s a Game Changer!"

The Internet & Stupidity:

While we’re all spending increasing amounts of time online, it’s worth asking whether this has any peripheral effects.  NPR profiles a new book which asks whether the internet is making us stupid.  Over at Madisonian.net, this spurred a discussion of whether Cyberlaw is making us stupid:  "Is Cyberlaw Making us Stupid."

It’s an important topic, but my reaction to this was similar to Andy Borowitz’s:

The WSJ has a piece on how the Internet makes us smarter, which I will read once I'm done feeding my virtual sheep.less than a minute ago via webAndy Borowitz
BorowitzReport

Sick of the Social Media BS?:

I myself am a convert, and see many benefits to social media, but if you are not one of those in my camp, what are your options?

First, you could consider deleting all of your social media accounts.  Michael Zimmer provides a good look at how easy it is to delete various social media accounts:  "Comparing Ease of Deleting Accounts."

Another alternative is to call BS on the social media gurus.  Seattle-based author Scott Berkun, provides a roadmap for this:  "Calling BS on Social Media Gurus (Slides)."   You could also buy Amy Derby’s book which has been forthcoming for some time now.  [WindyPundit posted about a Chicago Tweetup with the "Chicago Twitter sensation" and others that looked pretty fun.]

When all else fails, you could log-out for a bit, and do what Colin Samuels did recently.
__

Thanks for reading.

The next edition of Blawg Review will be hosted by David Harlow's HealthBlawg.

Can You Subpoena Someone's Facebook Page in a Civil Case? [Revisited]

A while back I speculated as to whether you could subpoena someone's Facebook profile information in a civil lawsuit.  I blogged about a case involving a civil subpoena seeking AOL user information, and speculated as to whether a similar analysis would play out with respect to Facebook profiles and information. 

A federal court in California took a look at this issue, and concluded that Facebook messages and information that is not publicly accessible fall under the Stored Communications Act, and cannot be produced by Facebook pursuant to a civil subpoena.  (Here's my post at Professor Goldman's Technology & Marketing Law blog summarizing the decision.  The case is Crispin v. Audigier [scribd].)

The case involved copyright claims brought by a plaintiff who licensed his artwork to a garment maker.  The plaintiff claimed that the defendant-licensee used the copyrighted material outside the scope of the license and breached the license agreement.  The defendant-licensee issued a subpoena to Facebook seeking the plaintiff's Facebook wall posts, profile information, and communications with a third party.  The plaintiff moved to quash the subpoena, arguing that the Facebook messages, wall postings, and certain profile information fell under the Stored Communications Act and therefore could not be produced by Facebook pursuant to a
civil subpoena. 

The court largely agreed, although it remanded to the magistrate judge for the magistrate judge to address the factual issue of whether certain of the sought after information was publicly available.  To the extent the privacy settings on the profile page allowed the general public to access the information it could be produced by Facebook, but non-public information would be treated differently. 


The decision is worth reading, and illustrates the statutory complexities and the difficulties in subpoenaing someone's Facebook page in a civil case.  Judging from media reports of the use of social media evidence in civil lawsuits, you would think it is easy to subpoena this information from Facebook, right?  As this case makes clear, that's not necessarily true.  Of course, getting the witness to sign a waiver is one way to go about it, or getting the witness to actually access and produce the documents is another option, but these approaches are a bit more cumbersome than obtaining unfettered access through a subpoena to Facebook. 

For a good summary of this approach, check out this post ("Obtaining Records From Facebook, LinkedIn, Google, and Other Social Networking Websites and Internet Service Providers"), and the pdf linked in the post.

Does @BPGlobalPR Infringe on BP's Marks?

There's been a boatload of coverage of the obviously fake BP twitter account (BPGlobalPR), but Jay Parkhill asks a question that I'm surprised hasn't received much attention:
is @BPGlobalPR user name/trade name hijacking, protectible fair use, or both?
With the caveat that I don't necessarily fit the bill as far as people Jay was looking for a response from, I wanted to offer a few thoughts.

  1. Dilution/Tarnishment:  Of the available causes of action, I would think BP would look to dilution/tarnishment, rather than garden variety infringement.  I say this because BPGlobalPR isn't selling any goods or services that are competitive with BP.  The Trademark Dilution Revision Act of 2006 (covered by Prof. Goldman here) and the recent Victoria Secret case are two pieces of law worth checking out. 

  2. Shirt Sales:  One area of dispute will be whether BPGlobalPR's use of BP's marks constitutes "use in commerce."  BPGlobalPR is selling shirts.  Brand owners going after commentary/parody uses often focus on this, although this type of commerce isn't a killer for the fair use defendant.  (See Citizen Media's Wal-Mart v. Smith page.) (I'm muddling various issues which deserve a much more nuanced look in points one and two, but you get the idea.)

  3. Laches:  A laches argument in the trademark context is tough to make, but I wonder if a court will compress the time necessary to raise a colorable argument in this type of a factual context?  I don't think it's even close here, but given the rapid growth in BPGlobalPR's follower count, and the public attention that the account has received (including multiple reactions from BP spokespersons), if I were BP, I'd keep this in the back of my mind.

  4. Cybersquatting:  Use of a mark in a Twitter account handle doesn't get you much as far as UDRP or the ACPA.  (See "No UDRP Relief for Post-Domain Use of Trademark.")

  5. Claims Against Twitter:  Claims against Twitter by BP would be ill-advised.  (See "Tony La Russa's Legal Claims Against Twitter Look Tenuous.") 

  6. Twitter's Designation of the Account as a Parody Account:  The most interesting aspect of the situation, and one I hadn't focused on before, is that Twitter has guidelines for registering and using Twitter accounts for parody, commentary, and fan purposes.  (See "Parody, Commentary, and Fan Accounts Policy.")  Twitter could do something interesting that could have an effect on how these situations play out from a legal standpoint.  It could add a designation to parody/commentary accounts that lets end users know that the account in question is not an "official account," and is one that exists for commentary, parody, or other fair use purposes.  I'm thinking of something similar to what Twitter does this with "Verified Accounts."  What would be the effect of this?  It could remove the factual issue of whether end users reasonably perceived the account as an official BP account, or at least significantly bolster BPGlobalPR's arguments that it was engaged in a use that is likely protected by the First Amendment.  (From what I've seen, this argument is pretty strong to begin with.)
US v. Foreign Law?  A final issue that I didn't even consider, is whether BP could try to use UK/EU trademark rules?  Since BP has its own Twitter account and agreed to Twitter's term of service, there's probably an argument to be made that the choice of law clause in Twitter's terms of service govern, but if BP brought a claim against @BPGlobalPR, does that really fit within the scope of a dispute that's governed by Twitter's terms of service?

Will @BPGlobalPR be Outed or Out Him or Herself?  Of course, there's also the issue that before suing @BPGlobalPR, BP would first have to find out who is behind the account.  That could turn into its own separate dispute that could have an effect on how BP proceeds.  Another interesting issue is when and whether @BPGlobalPR will be outed or will out him/herself.  There were rumblings of this last week ("Fake BP Account Remains Shrouded in Mystery").  I predict that the person will voluntarily disclose his or her identity or be outed by June 15, 2010.  (As a side note, if you run this account, there's no way you could not have told your closest confidants.  So far, they're doing a good job of not blowing your cover.)

[image used from the BPGlobalPR account - I'm pretty sure it's fair use...I did put a brown sludge-colored border around it!]

Related:  "Steps Brand Owners Can Take to Deal With Brandjacking on Social Networks"

Added
:  thanks to Legal Blog Watch for the link!  I should add (to the extent it's not clear from my post) that @BPGlobalPR's position is strong, and BP's claims are weak. Regardless of how colorable BP's claims may be, it would be beyond foolish for BP to try to go after @BPGlobalPR.  Not only would it be a terrible PR move, attorneys and public interest organizations would line up out the door to defend @BPGlobalPR (it would be an expensive, hard fought dispute for BP).  It would also highlight another question that I'm sure BP does not want to shine the spotlight on:  "doesn't BP have better things to do with its time right now?"  Finally, BP's brand seems somewhat . . . "tarnished" right now; people have already started putting together contests to crowdsource a replacement brand for BP.     

Disclosure Debacles - Letting the Cat Out of the Bag Edition

For some reason I don't relish highlighting the mistakes of litigants (or their lawyers) when I blog.  It's not really out of professional courtesy or anything - it's more of a Karmic thing. 

But I recently saw two examples that I couldn't let pass by without flagging:
1.  The name dropper:  Evan Brown points to a situation where someone objected to a subpoena seeking the person's identity, but included his name in the filing:  "Anonymous accused Bittorrent user moves to quash subpoena using real name."

2.  Posting the top secret agreement online:  Ben Sheffner points to a second example, also from the bittorrent litigation, where lawyers suing bittorrent users publicly posted a copy of a proposed settlement agreement which settling bittorrent users would enter into:  "Adventures in settlement confidentiality."  (Here's the Boll AG Settlement page , which contains a link to the agreement.)  The problem?  The unredacted form settlement agreement contains a clause requiring the parties to keep the terms of the settlement agreement "strictly" confidential. The confidentiality provision also has a liquidated damages clause associated with it:  $15,000 in the event of a breach of confidentiality.  Good luck enforcing that provision, or trying to keep these settlements sealed in the future.  [I forgot to mention that Eriq Gardner at THR, Esq. first noted the online version of the agreement.]
D'oh!

[image courtesy of lmmortel / Flickr Creative Commons license]

[Facebook] Beacon Class Action Lawyers Awarded $2.3MM in Fees

Lane v. Facebook, Case No. 08-3845 RS (N.D. Cal.) (Order re Attorney Fees)

The lawsuit over Facebook's ill-fated Beacon program generated three lawsuits, a lot of wrangling by class action lawyers, and more than a few blog posts (e.g., "Beacon Class Action Settlement Approved;" "Stop Saying 'We Can Amend This Agreement Whenever We Want'!;" "Texas Class Action Aims to Derail Facebook Beacon Settlement"). Judge Seeborg recently approved the settlement, which included the formation of a privacy foundation funded by Facebook. (Here's an earlier post of mine summarizing the then-proposed terms of the settlement.)The one item pending was the amount of fees which class counsel would be entitled to.

Judge Seeborg issued an order on Monday awarding plaintiffs' counsel $2,322,763.00 in fees and $42,210.58 in costs, for a total award of $2,364,973.58. Counsel expended approximately 2500 hours of work on the case, and sought a multiplier of 2.4. The court ruled that a multiplier of 2 was appropriate. The court also found that the hours attributable to the Harris plaintiffs should be "excised," given that "those attorneys attempted to derail the settlement of [Lane v. Facebook] at the preliminary approval stage, before later coming to support it."

[For an explanation of the lawsuit brought by a second group of plaintiffs (Harris v. Facebook) who initially objected to the settlement, check out this post: "Texas Class Action Aims to Derail Facebook Beacon Settlement."]

Although several of the named plaintiffs recovered nominal amounts for their efforts, the class members recovered zero dollars as part of this settlement. The settlement was heralded because it brought significant non-monetary benefits: (1) the establishment of a privacy foundation and (2) a change in Facebook's behavior. Given recent events, I'm sure many are probably left questioning the efficacy of one or both of these.

[cross posted at Prof. Goldman's]

Justices Scalia and Breyer Weigh in on Twitter

Justices Scalia and Breyer respond to the question of whether they've considered tweeting (or "twitting"):


Justice Scalia
: "I don't know even what it is . . . I've heard it talked about"

Justice Breyer
: "remember when they had that disturbance in Iran . . . there were some Twitters as I call them . . . but there were people there with photos as it went on . . . I sat there for two hours, absolutely hypnotized . . . it's instant and people react instantly . . . it's not something that's going to go away"

Added: Maybe Twitter will help usher cameras into the courtroom?  On the other hand, Justice Scalia finds himself in good company, as far as people who aren't Twitter enthusiasts go.  One of my favorite bloggers - Marc Randazza - still hasn't jumped on the bandwagon (although his blog does have a Twitter feed)! 

[via Andrew Cohen (@cbsandrewcohen)]

Has Social Media Really Changed the Legal Landscape?

Gary Gansle has a guest post at Read Write Web [link] where he makes a point that I've been meaning to make for a long time:
There's been a lot of anxiety provoked (and money made) predicting a "parade of terribles" in the workplace as a result of social networking sites and employee blogs. While there is no doubt that these sites provide additional opportunities for employees to be distracted from getting their work done, I contend that not all that much has changed.

Employees that are wasting their time on social networking sites today were gossiping at the water cooler in yesteryear, and the solution is the same: thoughtful policy implementation and vigilant managerial oversight.
His point is that social networking and social media have affected employer/employee relations.  Employment policies and practices will require some "updates," but that none of these changes warrant a complete overhaul - i.e., there's no need to freak out over the fact that you don't have a social media policy in place at the moment that specifically addresses the use of Twitter. 

Stepping away from the employment context, in general, the development of "social" aspects of the internet have not fundamentally altered the legal rules in place.  In fact, it's worth reminding ourselves that with a few very significant exceptions (Section 230, DMCA, etc.) even the internet has not fundamentally altered the legal rules in place.  OK, as I write this last sentence I'm sure this flies, or at least it's debatable when it comes to the internet and legal rules.  But from my vantage point I haven't really seen that many significant "new issues" presented by social media or social networks that should cause people to rethink their entire approach from a legal standpoint.  Sure, there's the issue of whether you should friend opposing counsel, the judge, or a witness in litigation.  There's also the issue of who owns the data and relationships underlying an employee's personal social networking account when the employee creates content on the job that's related to his or her employment.  There's even the interesting question of who owns the copyright in your tweets.  But often you get the sense from reading law.com articles and law firm advisories that the landscape has now fundamentally changed, and if you don't get on the bandwagon from a legal standpoint, you'll be looking at a flurry of lawsuits that will bankrupt your company.  Whether this is motivated by our desire as lawyers to stay relevant or our desire to mine our professional lives and find stuff that's "interesting" (or our desire to create work that we can bill for) I don't know.

One example of this that hit home for me was around the Facebook vanity URL and Twitter user name "land rush."  You couldn't turn around without bumping into an article that warned of the risks of Facebook squatting (e.g., "Facebook's imminent 'username' registration raises risks of cyber-squatting"; "Protecting Your Trademark From Facebook Username Abuse") and Twitter squatting (e.g., "How To Twittersquat The Top 100 Brands") and what you should do to prevent this.  How has this translated into actual real live legal disputes?  Zilch.  Apart from one well-publicized lawsuit involving Tony La Russa, who brought and quickly withdrew a pretty flimsy lawsuit against Twitter ("Tony La Russa's Legal Claims Against Twitter Look Tenuous"), there hasn't been much in the way of lawsuits involving either Twitter or Facebook around this issue.  (This may be a testament to their private dispute resolution features, which seem fairly effective.)  I'm not suggesting that tweaks aren't required and that you shouldn't pay attention to what's going on in the space.  I'm merely saying that the rules haven't been re-written, and a heaping dose of common sense can often cure a lot of problems.  I should also make clear that discussion in blogs around these issues is very worthwhile.  It's the more cautionary/alarmist stuff that prompted this post.

A separate but somewhat related question from Daniel Schwartz (@danielschwartz):  "Do You Need to Use Social Media to Provide Legal Advice on it to Employers?"  The answer to me, is obviously not.  (That said, it pays to gain some familiarity with what's going on.  You probably want to avoid the scenario described here: "Lawsuit Over Haitian Earthquake Photos is a Disaster.")  There's nothing that makes social media unique.  As lawyers we've forever been addressing client issues in factual scenarios that we don't necessarily have personal experience with.  A litigator may deal with an oil spill dispute - does he or she need to have work experience in the oil industry?  The mark of a good lawyer is to tackle factual scenarios and subject areas that we don't necessarily have personal experience with, or knowledge about, and understand them well enough to argue the facts to the judge and jury (or advise the client).  Good lawyers "grok," and distill facts and issues effectively.  The best response to Dan's question came from Michael Fleming (@FlemingMF):
Seems to me that it's hard to understand SM well enough to advise on it w/o participating. But, don't have to go Scoble. 
If you don't now who or what "Scoble" is, don't worry, you're not missing much. 

Added:  there is one big change, and that's discussed in this post here:  "A new imperative for corporate lawyers:  Don't make the children cry."

[Disclaimer:  nothing in this post, or this blog for that matter, should be taken as legal advice.  If you are on the verge of implementing a Twitter policy, you should probably go ahead and do it.]

[Image courtesy of christooss on Flickr (creative commons license).]

Media Mentions:

Appeals court absolves firm that exposed man's SSN
(The Register; June 4, 2010)

Spam--a Lot
(ABA Journal/Wendy Davis; March 1, 2010)

Texas county to name drunk drivers on Twitter
(SF Gate/IDG News; Dec. 24, 2009)

Starbucks sued after laptop data breach (NetworkWorld.com; Feb. 23, 2009)

Spam pins 'Strong Arm' Missed court date earns Frank Azar judge's reprimand
(Rocky Mountain News)

Microsoft Sues More Hotmail Spammers
(PC World)

Zango Sues Antispyware Vendor PC Tools (InfoWorld)

Software Notebook: Two major spam cases end up in Seattle
(Seattle PI)

Venkat on Copyright and More 1/2
(Rasmus Rasmussen Dot Com; May 22, 2009)

Court Limits Third-Party Text Message Ads
(Inside Counsel; September 1, 2009)

Articles:

CAN-SPAM Put to the Test (cNet; May 22, 2007)

Spyware Skirmishes: Spy Versus Antispy (cNet; June 5, 2007)

Subscribe


DISCLAIMER:

None of the information on this blog is legal advice, and you as the reader should not rely on it. The blog is intended to discuss legal issues and cases at a general level, without reference to your particular facts and circumstances. You should consult a qualified professional if you have questions about anything you read on the blog.